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About


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The Gilbert Group M
ission Statement:

"Create an empowering environment for our team through commitment, accountability and
training so that WE can service our HOME OWNERS in a way that creates raving fans."
 
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Meet Shannon Gilbert, a dedicated professional with proven success, year over year, in customized real estate marketing and service excellence. With a strong commitment to personalized approaches and tailored strategies, Shannon is your go-to expert whether you're buying, selling, exploring new construction or finding the next investment opportunity. 

Shannon has been recognized as one of the top 25 agents in Central Indiana, a testament to her extensive knowledge and experience in the real estate industry. Her area of expertise spans across the Indianapolis region, with a particular focus on Hamilton County. In 2009, Shannon embarked on her real estate journey and quickly found her true passion in life.  Despite a challenging time for agents in the industry, she preserved and gained a deep understanding of the intricacies of real estate sales.  Working alongside her peers, Shannon identified a need for training and development, leading her to establish The Gilbert Group in 2014. 

Being at the forefront of the ever-evolving world of real estate is important to Shannon. Her expertise and industry acumen earned her the coveted title of the TOP MIBOR agent for the lowest days on market in 2020, with an impressive average of just 17 days. Shannon has hundreds of exceptional reviews in customer service across various popular real estate platforms. Her clients consistently praise her approachable demeanor, extensive knowledge of the industry and local market and ability to always respond swiftly. 

Beyond her professional achievements, Shannon cherishes her personal life. Originally hailing from Northwest Indiana, she graduated from Purdue University before settling in vibrant Indianapolis and later moving to Boone County. From 2009 to 2012, Shannon resided in Noblesville, where she built her own home, before eventually settling in Fishers. As a devoted single mother to her two wonderful daughters, Grace and Claire, Shannon's life is always bustling with activity and adventure. Her girls both attend Hamilton Southeastern High School. She is an engaged member of the Fishers community, taking part in various local events and supporting her kids' involvement in organized sports. If you spot her strolling through town she may be accompanied by her two beloved Vizslas, Chance and Cooper. With family and career as her primary focus, Shannon exudes a genuine passion for life and the remarkable experiences it offers 

Featured Agents

Alex Heygood

REALTOR®

317-964-3643
License Number: RB19001282
amheygood@highgarden.com

Alexandria began her real estate career helping her husband who has consulted in different aspects of the industry for almost a decade and decided to go full time gaining her own license in 2019. Alexandria is motivated by the importance of home ownership and the advantages it gives families. Every client receives their own personalized approach. Whether buying, selling, or looking for investment properties, you will benefit from a plan tailored specifically to your needs. She believes in building strong relationships based on trust and that comes from open and honest communication. She dedicates the best of herself to her clients and her success is shown in the lifelong friendships and referrals she receives along the way.

Dawna Ridgeway

REALTOR®

317-607-3916
License Number: RB15000431
dawnaridgewayrealtor@gmail.com

As a realtor serving the Indianapolis metropolitan area, Dawna specializes in coaching buyers and sellers to meet all of their real estate needs. A native from Pittsburgh, Dawna moved to the Indianapolis area in 2006, claiming Fishers, Indiana as her home. In 2015 Dawna, her husband Gabe and her two daughters, Carlyn and Piper, built a new construction home in Noblesville. Joining The Gilbert Group, one of the top ranked real estate teams in Indiana, in December of 2015, she has worked her way up to their top performing agent. Navigating her clients through the real estate process with open communication, strong negotiation skills, and industry knowledge are just a few of the reasons her clients love working with her. Dawna specializes in all facets of the real estate industry from guiding first time buyers, to serving buyers and sellers in the luxury market. Her passion for making her clients' dream home come true is one of a kind. Dawna will tell you she loves the business of real estate and it will show in every step she takes with you in the process.

Erik Hellyer

REALTOR®

317-523-1403
License Number: RB14048039
erikhellyer@live.com

Erik Hellyer is a highly experienced and respected real estate professional in the Indianapolis area. With over 20 years of experience, Erik has developed a deep understanding of the city's cultural diversity and historical heritage. He is known for his honesty, trustworthiness, and superior negotiating skills, which have been recognized by Century 21 Diversified, Highgarden, and Remax. Erik has gained extensive knowledge of the Indianapolis real estate market and working in various cities within and outside central Indiana. Erik Hellyer's accomplishments include receiving the NAR Ruby Award twice, demonstrating his excellence in the industry. He has also been recognized with the "Top dog" award while serving as an office manager at Century 21. Erik possesses a unique ability to accurately assess property values across a wide price range, from $10,000 investment properties to $5,000,000 estates. Not only dedicated to his profession, Erik is a devoted husband and father, residing in his Fishers home. He prioritizes building positive relationships with all parties involved in a real estate transaction, ensuring a smooth and successful sale. Erik's exceptional skills, coupled with his experience, make him a highly competent real estate broker in the Indianapolis area.

Jamie Ball

REALTOR®

317-363-2646
License Number: RB14045319
jamieballrealtor@gmail.com

Jamie Ball launched her real estate career in 2012 after leaving IBM & the corporate world. Joining the Gilbert Group in 2017 Jamie has emerged as a top performing agent. Jamie works diligently with her clients to ensure their next transition is as seamless as possible. With extensive knowledge of the local real estate market and continuously analyzing unique trends, Jamie is able to assist her clients successfully in navigating through the many challenges buyers & sellers face today. Encompassing stellar negotiation and mediation skills, Jamie’s clients are always represented with a sincere fiduciary responsibility. Whether you're a first time home buyer, considering a downsize or new construction, Jamie is committed to helping you through your entire real estate journey. Her mission is providing a commitment to ethics and client service. Outside of real estate, Jamie loves spending time with her children Carter, 22 and Tatum, 18. She also loves traveling and enjoys attending outdoor concerts in the summer.

Jarah Ice

REALTOR ®

765-621-7517
License Number: RB21000727
jice@highgarden.com

A central Indiana native and a high-touch broker known for her extensive market knowledge and unmatched devotion to clients. Her success is based almost exclusively on positive referrals. She strives to earn the respect of her clients by working tirelessly on their behalf and by always offering them candid advice. She has witnessed Central Indiana's great transformation – from a stark downtown into a bustling metropolitan city that retains its small-town feel. Her intimate knowledge of this region, and experiences of having lived here all of her life gives her the enthusiasm and a desire to make her home, your home! Don't think twice...Go with Ice!

Jeff Bolin

REALTOR®

317-850-1266
License Number: RB17001216
jeffbolinrealtor@gmail.com

Jeff Bolin is an Indianapolis-based realtor with a special focus on Hamilton County, his place of birth and upbringing. He has a strong connection to his Panamanian heritage, which has made him fluent in Spanish, his second language. Upon meeting Jeff, it becomes evident that he has discovered his true calling as a realtor. He obtained his real estate license in 2017 and became a member of the Gilbert Group in 2019. Throughout his career, he has achieved an impressive sales volume exceeding $17 million and has facilitated the relocation of more than 60 families to new homes. Jeff takes pride in going the extra mile for his clients, ensuring that he fulfills all their real estate requirements. His extensive industry experience has earned him the respect of his peers, who recognize him for his unwavering integrity and exceptional negotiation skills. One of his key secrets to success in real estate is his commitment to ensuring that both buyers and sellers are well-informed and have their expectations set clearly before the real estate process begins.

Millie Akers

REALTOR®

317-525-4090
makers@highgarden.com

As an Indiana native, and seasoned real estate professional, I recognize and value the trust my clients place in me which is why I strive every day to exceed their expectations. My business approach is founded on building lasting relationships based upon commitment and trust. Clients appreciate the down-to-earth style, which gives them a high degree of confidence while ensuring the buying and selling process is fun, easy & stress-free. Prior to beginning my real estate career, I graduated from Indiana University and worked in the sport & entertainment industry where I learned the importance of commitment, communication, negotiation and problem solving. I understand that listening to my clients' unique problems and finding a creative solution are key to getting things done. When I’m not helping my clients I enjoy spending time with my family & friends, attending sporting events, golfing and trying new local restaurants. I look forward to helping you buy or sell your next home!

Mitch Kelm

REALTOR®

317-828-1857
License Number: RB22000586
mkelm@highgarden.com

Meet Mitchell, your go-to realtor for all your property needs! With an unwavering commitment to surpassing your expectations, he's dedicated to making your dreams come true during your real estate journey. Mitchell's approach to client relationships ensures that you won't just complete a transaction; you'll build a lasting connection with someone who genuinely cares about your satisfaction and success. What sets Mitchell apart is his impressive range of expertise, meticulous attention to detail, and a refreshing problem-solving mindset. Having previously excelled in government security management and mechanical engineering, he brings a unique and versatile skill set to the real estate realm, backed by 13 industry certifications in robotics. He's the invaluable asset you want on your team. The moment Mitchell discovered his passion for real estate was when he built his own family home. This experience ignited a growing interest that crystallized when a friend asked him to fill in at a model home. The energy and joy he felt while interacting with prospective buyers made him realize it was time to pursue his true calling: guiding people through successful real estate transactions. As a proud native of Hamilton County, Indiana – a thriving real estate hub – Mitchell deeply understands the local market dynamics and trends. Beyond his professional pursuits, he cherishes quality time with his beloved family. As a devoted father, he actively engages with his 13-year-old son, Harisen, coaching him in golf and imparting valuable lessons in sportsmanship. Meanwhile, his daughter, Savhanah, flourishes as a competitive cheer team member, making her parents incredibly proud. Alongside his wife, Eryn, a dedicated HR professional at Community Hospital, Mitchell embraces the adventure of family life, celebrating over 16 years of marriage. When you need a reliable, knowledgeable, and caring real estate partner, reach out to Mitchell. You'll find in him not just a skilled professional but also a true friend who will guide you through every step of your real estate journey with enthusiasm and dedication. Get in touch with Mitchell today to experience the difference for yourself!

Nathan Smith

REALTOR

317-800-4758
nsmith@highgarden.com

Nathan grew up in Fishers and currently resides in Fortville. No stranger to hard work, Nathan began his professional career as an entrepreneur. He founded and runs a successful local company assisting homeowners with exterior maintenance. This parlayed Nathan into a flourishing real estate career where he enjoys serving Hamilton, Hancock, and surrounding counties. Nathan enjoys coaching High School track at Heritage High School and the elite track club Soca Speed, home to 8 of the top 10 runners in the nation. This mirrors his efforts with working and giving back to his community.

Shannon Gilland

REALTOR®

937-901-1065
License Number: 396544056
sgilland@highgarden.com

Shannon had lived in Columbus, Ohio for 9 years before deciding to be closer to family and make the move to Indy. She now lives in Fishers with her husband Scott and two French Bulldog Olive and Opal. She has called Fishers home for 2 years now and wants to continue serving others in her area. Real estate found Shannon after purchasing her first home and realizing how much she enjoyed it! She became a realtor to help others find their dream home while making the process fun and stress free. She takes pride in her ability to communicate and wants to make sure her clients feel informed and comfortable during the buying or selling process.

Stephanie Sales

Realtor ®

925-980-9355
License Number: RB21001195
ssales@highgarden.com

With a background in Economics, Art, Architecture and a BA in Art and Design, Stephanie grew up in the California Bay Area and completed her undergrad work at San Fransisco State University. She went on to complete her Masters Degree at Herron. Stephanie stayed in Indiana because she ended up falling in love with it. Stephanie, her husband Craig and son Griffin now live in Noblesville. Her strong work ethic was instilled by her entrepreneurial parents, Her mother, a financial planner, and her father was a small business owner. Stephanie has a unique skillset combining financial savvy and creativity. Stephanie got her license so that she could help others find their dream home. She loves helping people chase their dreams. Her clients are her family.

Shannon Gilbert

REALTOR® The Gilbert Group Highgarden Real Estate

765-532-6503
License Number: RB14037650
shannongilbertrealtor@gmail.com

Shannon Gilbert is a dedicated real estate professional, committed to delivering customized marketing and outstanding service. Whether you're looking to buy or sell a home, explore new constructions, or bank-owned properties, Shannon ensures a personalized approach with tailored marketing strategies to suit your unique needs. Her exceptional expertise has earned her a spot among the top 25 agents in the State of Indiana, making her a reliable ally in achieving your real estate goals. Affiliated with Highgarden Real Estate, Shannon specializes in selling homes in and around Hamilton County, consistently achieving remarkable results. In 2014, she founded The Gilbert Group, comprising two dedicated marketing and administrative team members and many experienced real estate agents. This allows her to invest more time in market research and strategic online marketing, providing clients with unparalleled visibility online and quicker sales, resulting in higher returns for sellers beyond their expectations. In 2019, she planted roots with an office store front in the heart of downtown Fishers. Shannon's passion for technology and her forward-thinking approach keep her at the forefront of the ever-changing real estate market. Her exemplary industry knowledge and achievements have earned her multiple awards, solidifying her position among the top 1% of all agents in the state. Renowned for her exceptional customer service, Shannon receives high rankings across all popular real estate platforms. Her clients admire her approachable nature, extensive area expertise, and prompt responsiveness. At The Gilbert Group, they take pride in fulfilling dreams one home at a time, fostering enduring relationships with clients rather than just focusing on transactions.
Preferred Lending Partners
Lender Page
Steve Jackson

Steve Jackson

Loan Officer
NMLS# 131239
Direct: 317.590.6629

Steve is a seasoned veteran in the mortgage industry. With 26 years of expertise originating mortgage loans, Steve has the knowledge and experience to find his clients the best possible loans and solutions to get things done. He prides himself in communicating effectively to his clients and agents to insure that the transaction goes smoothly.


Steve graduated from Indiana University with a degree in Business/Finance. He grew up in Indianapolis and has resided in Fishers for the past 20 years. He is a father of two children, a daughter in college and son at Fishers High School. Steve is the Branch Manager of the GVC office.

Dwayne Thompson

Dwayne Thompson

Loan Officer
NMLS# 201440
Direct: 317-588-3810
12242 East 116th St
Fishers, Indiana 46037

Born and raised in central Indiana, Dwayne resides in Fishers with his wife and daughter.  Dwayne is an honorably discharged U.S. Navy veteran (1991-1995), and holds a Bachelors Degree from Indiana University (2002), and a M.B.A. from Indiana Wesleyan University (2011).

Dwayne originated residential mortgage loans in Indiana since 1998, and has over 2,000 satisfied clients. Recognized among his peers as one of the top mortgage loan originators in the Indianapolis area, He has been awarded the Five Star Mortgage Professional award the last 6 consecutive years, which is presented to less than the top 2% of mortgage loan originators in the state of Indiana.

Dwayne adheres to the theory that success is dependent on his ability to build long-term relationships with clients and referral sources.  With 100% of his business being referral-based,  He strives to deliver excellent customer service and attention to detail on every transaction to further cultivate relationships and continues earning trusted referrals.

In today's fast paced mortgage environment, with seemingly never-ending government regulation and program guideline changes, Dwayne has the experience, expertise and knowledge to insure clients have a smooth and successful mortgage experience.

Kyle Benedict

Kyle Benedict

Senior Loan Officer
NMLS# 1227503
Cell: 317.250.9617
10150 Lantern Road Suite 110
Fishers, IN 46037

Kyle is a proud resident of Hamilton County who was raised in Fishers, IN and a graduate of Ball State University.  After marrying his wife, Ashley, and starting a family, Kyle got into the industry in 2013 and quickly became a top-producing loan officer, helping countless individuals and families with their house purchase or refinance goals. 

Customer service is a way of life at Fairway. Not only are we dedicated to finding the best rates for our customers, but we also offer some of the fastest turn times in the industry. Our goal is to act as your trusted advisor, providing highly personalized service and guiding you through every step of the loan process. It’s all designed to exceed your expectations, guarantee your satisfaction, and earn your trust.

Understanding that clear communication and open availability are vital to a smooth transaction, Kyle dedicates himself to every client, leaving them with an outstanding customer experience from start to finish with an emphasis on technology, extensive loan products, and national strength with hometown service. 

Dexter Hinkley

Dexter Hinkley

Loan Officer
NMLS# 1581287
Direct: 317-579-9483
Cell: 317-459-8065
8465 Keystone Crossing Suite 145
Indianapolis, IN 46240

After graduating from Ball State University in 2011, Dexter immediately started his professional career at the largest locally owned event security and guest services company in the state of Indiana. It was there he learned the importance of relationships in business and the attention to detail required to make clients truly happy. 

During his time there he worked his way up to Executive Vice President before deciding to make a career change.  His drive to keep clients happy through building long-lasting personal relationships, and the attention to detail required to do so, are his two biggest attributes he plans to carry over into the mortgage business. Dexter looks forward to working with 
you, and making your mortgage experience a great one.

John Degenhardt

John Degenhardt

Loan Officer
NMLS# NMLS1752337
Direct: 317.819.3928
Cell: 317.908.0017
645 West Carmel Drive, Suite 170
Carmel, IN 46032


I hail from Greenwood, IN, and my educational journey led me to Center Grove High School. In 2016, I proudly earned my B.S. in Management from Indiana University Bloomington. Post-graduation, I embarked on a rewarding career in the finance industry, serving as a Senior Loan Officer for four years, assisting individuals in meeting their financial goals. Presently, I'm dedicated to helping families realize their homeownership dreams as a Loan Officer at CrossCountry Mortgage.

My wife, Kelsey, and I made Fishers, IN, our home after purchasing our first house together. Our time is joyfully consumed by visits to family members scattered across Indiana, from South Bend to Fort Wayne, and back to Greenwood. Our household became livelier with the addition of Murphy, our lovable chocolate Labrador. Currently, Kelsey and I are cherishing the new adventure of parenthood with our beautiful daughter, Kendall! Beyond my professional life, I find fulfillment in staying active, indulging in sports, and pursuing my passion for golf.

AGENT RESUME
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The Gilbert Group
Shannon Gilbert
8800 North Street Suite 111
Fishers, IN 46038
317-565-7044

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