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Ranked in the Top 50 Agents in the State of Indiana, Shannon Gilbert, has become an emerging leader in the real estate market.  Moving from Boone to Hamilton County in 2010, she quickly fell in love and easily positioned herself into the heart of the community. Raising her girls in Fishers and getting more involved in the area has only fueled her passion in real estate.  It is no surprise that since 2015 she has consistently been ranked within the top 3 producing agents in all of Fishers.


In 2014, Shannon formed The Gilbert Group to allow her to continue to build relationships with her clients and keep a sharp focus on customer service as her real estate business expanded.  Starting small with an office support staff, The Gilbert Group was privileged to bring on Dawna Ridgeway in 2015 and Jamie Ball in 2016.  The team stayed small and focused on putting process and systems in place while continuing to gain market share.  In 2019 they rounded out the team with hiring Janet Firari as a buyers agent. Shannon took the opportunity to partner w/ Highgarden Real Estate and together they got their own “real estate” in Downtown Fishers. This is a dream come true for Shannon to be able to have her hand in developing stronger agents in the heart of her city.


Shannon has a passion for technology and a knack for staying ahead of the curve in the real estate market.  She is highly ranked in customer service across all of the main real estate platforms.  Her client reviews reveal her personable nature, strong industry/area knowledge and quick response time.  The Gilbert Group, known for making dreams come true one home at a time, strive to continue to grow the Hamilton County real estate community. 


Some personal facts about Shannon: Originally from Northwest Indiana, she graduated from Purdue University in 1999, Shannon moved to the Indianapolis area settling down in Boone County. In 2009 she built a home in Noblesville, settling there until 2012 to move to Fishers. As a single mom of two girls, Grace and Claire, her life is always busy and on the go. She is involved at Fall Creek Middle School and Junior High. Her kids are active in organized sports in Fishers and she loves to be a part of the community. You may see her walking around town with her two Vizsla’s, Chance and Cooper. She has a passion for life, with family and career being her main focus. Over the years she has built her network around making her clients part of her friends and family.

Featured Agents

Dawna Ridgeway


License Number: RB15000431

As a Realtor serving the Indianapolis metropolitan area, Dawna specializes in coaching buyers to meet all of their real estate needs. A native from Pittsburgh, Dawna moved to the Indianapolis area in 2006, claiming Fishers, Indiana as her home. In 2015 Dawna, her husband Gabe and her two daughters, Carlyn and Piper, built a new construction home in Noblesville.  Joining The Gilbert Group, one of the top ranked real estate teams in Indiana, in December of 2015, she has worked her way up to their top performing buyers agent. Meeting and exceeding goals comes easy to Dawna. Her passion for making her clients dream home come true is one of a kind. Navigating her clients through the real estate process with open communication, industry knowledge and strong negotiation skills are just a few of the reasons her clients love working with her. Dawna will tell you she loves the business of real estate and it will show in every step she takes with you in the process.

Jamie Ball


License Number: RB14045319

One of the most important and stressful events in a person's life is the purchase or sale of a home. Jamie Ball is a full time Broker/Realtor with Highgarden Real Estate and works diligently at making this transition as seamless as possible. Whether you're a first time home buyer, relocating or considering a downsize ....she is committed to helping you through the entire process. Her mission is providing a commitment to ethics and client service. Serving Hamilton County and the Indianapolis Metro area, Jamie is dedicated to helping you find that perfect home! Outside of Real Estate, Jamie loves spending time with her two children, traveling and enjoys attending outdoor concerts in the summer.

Janet Firari


Janet is a full time Broker/Realtor with Highgarden Real Estate. Janet has over 15 years of experience as a Real Estate Agent. She’s a long time Hamilton County resident who has lived in Westfield and Carmel. She specializes in and loves to work with first time home buyers. Janet prides herself on being readily available to her clients and their needs. Janet loves hanging out with her 16-year-old daughter, weight and power lifting, overall fitness and nutrition, and driving sport cars.

Shannon Gilbert


License Number: RB14037650

Shannon Gilbert is dedicated to customized real estate marketing and service excellence. Whether you are buying or selling a home, interested in new construction or REO/bankowned properties, you will benefit from a more personalized approach and marketing strategies tailored to meet your specific needs. Ranked in the top 50 agents in the State of Indiana, her knowledge and experience can help you more effectively achieve your real estate goals.   Working with Highgarden Real Estate to sell homes in Carmel, Fishers, Noblesville, Westfield, Zionsville and Geist she consistently comes in on top.  In 2014 Shannon formed The Gilbert Group.  Currently she has two full time marketing team members and five full time real estate agents. This has allowed her to dedicate more time to market research and strategic online marketing for her listings.  She has a passion for technology and a knack for staying ahead of the curve in the real estate market.  Her expertise in the industry has gained her a career average of 42 days on market.  Shannon is highly ranked in customer services across all of the most popular real estate platforms. Her client reviews reveal her personable nature, strong industry/area knowledge and quick response time.  The Gilbert Group, known for making dreams come true one home at a time, pride themselves on making lasting relationships not transactions.
Steve Jackson

Steve Jackson

Loan Officer
NMLS# 131239
Direct: 317.590.6629
11559 Cumberland Road
Fishers, Indiana 46037

Steve is a seasoned veteran in the mortgage industry. With 24 years of 
expertise originating mortgage loans, Steve has the knowledge and 
experience to find his clients the best possible loans and solutions to get 
things done. He prides himself in communicating effectively to his clients 
and agents to insure that the transaction goes smoothly. Ruoff Home 
Mortgage is the #1 purchase lender in Indiana. Customer service is Ruoff’s 
number one priority closely followed by our fast, efficient, professional 

Steve graduated from Indiana University with a degree in Business/Finance. 
He grew up in Indianapolis and has resided in Fishers for the past 20 
years. He is the Father of two children, a Daughter in college and Son at 
Fishers High School. Steve is the Branch Manager of the Fishers Ruoff 

Dwayne Thompson

Dwayne Thompson

Loan Officer
NMLS# 201440
Direct: 317-588-3810
12242 East 116th St
Fishers, Indiana 46037

Born and raised in central Indiana, Dwayne resides in Fishers with his wife and daughter.  Dwayne is an honorably discharged U.S. Navy veteran (1991-1995), and holds a Bachelors Degree from Indiana University (2002), and a M.B.A. from Indiana Wesleyan University (2011).

Dwayne originated residential mortgage loans in Indiana since 1998, and has over 2,000 satisfied clients. Recognized among his peers as one of the top mortgage loan originators in the Indianapolis area, He has been awarded the Five Star Mortgage Professional award the last 6 consecutive years, which is presented to less than the top 2% of mortgage loan originators in the state of Indiana.

Dwayne adheres to the theory that success is dependent on his ability to build long-term relationships with clients and referral sources.  With 100% of his business being referral-based,  He strives to deliver excellent customer service and attention to detail on every transaction to further cultivate relationships and continues earning trusted referrals.

In today's fast paced mortgage environment, with seemingly never-ending government regulation and program guideline changes, Dwayne has the experience, expertise and knowledge to insure clients have a smooth and successful mortgage experience.

Kyle Benedict

Kyle Benedict

Senior Loan Officer
NMLS# 1227503
Cell: 317.250.9617
10150 Lantern Road Suite 110
Fishers, IN 46037

Kyle is a proud resident of Hamilton County who was raised in Fishers, IN and a graduate of Ball State University.  After marrying his wife, Ashley, and starting a family, Kyle got into the industry in 2013 and quickly became a top-producing loan officer, helping countless individuals and families with their house purchase or refinance goals. 

Customer service is a way of life at Fairway. Not only are we dedicated to finding the best rates for our customers, but we also offer some of the fastest turn times in the industry. Our goal is to act as your trusted advisor, providing highly personalized service and guiding you through every step of the loan process. It’s all designed to exceed your expectations, guarantee your satisfaction, and earn your trust.

Understanding that clear communication and open availability are vital to a smooth transaction, Kyle dedicates himself to every client, leaving them with an outstanding customer experience from start to finish with an emphasis on technology, extensive loan products, and national strength with hometown service. 

Premier Lender
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Dexter Hinkley

Dexter Hinkley

Loan Officer
NMLS# 1581287
Direct: 317-579-9483
Cell: 317-459-8065
8465 Keystone Crossing Suite 145
Indianapolis, IN 46240
After graduating from Ball State University in 2011, Dexter immediately started his professional career at the largest locally owned event security and guest services company in the state of Indiana. It was there he learned the importance of relationships in business and the attention to detail required to make clients truly happy.  During his time there he worked his way up to Executive Vice President before deciding to make a career change.  His drive to keep clients happy through building long-lasting personal relationships, and the attention to detail required to do so, are his two biggest attributes he plans to carry over into the mortgage business. Dexter looks forward to working with you, and making your mortgage experience a great one.
The Gilbert Group
Shannon Gilbert
8800 North Street Suite 111
Fishers, IN 46038

HomeLight Achievement Winner - Shannon Gilbert - Top Indiana Real Estate Agent

The source of the Licensed Listings is BLC® listing service. The Licensed Listings are confidential information of BLC® listing service. The BLC® listing information is provided by the Metropolitan Indianapolis Board of REALTORS® from a copyrighted compilation of listings. The compilation of listings and each individual listing are © 2020 Metropolitan Indianapolis Board of REALTORS® All Rights Reserved. The information provided is for consumers’ personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. All properties are subject to prior sale or withdrawal. All information provided is deemed reliable but is not guaranteed accurate, and should be independently verified.
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