About
The Gilbert Group Mission Statement:
"Create an empowering environment for our team through commitment, accountability and
training so that WE can service our HOME OWNERS in a way that creates raving fans."
Shannon Gilbert is dedicated to customized real estate marketing and service excellence. Whether you are buying or selling a home, interested in new construction or foreclosures, you will benefit from a more personalized approach and marketing strategies tailored to meet your specific needs.
Ranked in the top 25 agents in the state of Indiana, her knowledge and experience can help you more effectively achieve your real estate goals. Shannon sells homes all over the Indianapolis area with a strong focus in Hamilton County. She started her real estate journey in 2009 and in 2014 she formed The Gilbert Group. Over the years many agents have had the opportunity to train under The Gilbert Group, but two agents have truly emerged as leaders. Dawna Ridgeway, fresh into real estate, joined in 2016 with Jamie Ball following in 2017. Working side by side for over 6 years they are now known in the industry as a team that produces results for not only their clients but also their fellow agents. The team is supported by Addison Altum, who runs the back end of the business, an in-house stager and a full marketing staff. This has allowed them to dedicate more time to market research and strategic online marketing for their listings.
Shannon has a passion for technology and a knack for staying ahead of the curve in the real estate market. Her expertise in the industry helped her become the TOP MIBOR agent for lowest days on market in 2020 at 17 days. She ranks high in customer services across all of the most popular real estate platforms. Her client reviews reveal her personable nature, strong industry/area knowledge and quick response time.
Personal facts about Shannon: Originally for Northwest Indiana, she graduated from Purdue University and moved to the Indianapolis area settling down in Boone County. In 2009 she built a home in Noblesville, staying there until 2012 before she put down roots in Fishers. As a single mom of two girls, Grace and Claire, her life is always busy and on the go. Her kids are active in organized sports in Fishers and she loves to be a part of the community. You may see her walking around town with her two Vizsla's, Chance and Cooper. She has a passion for life, with family and career being her main focus.
Dawna Ridgeway
REALTOR
317-607-3916
License Number: RB15000431
dawnaridgewayrealtor@gmail.com
Jamie Ball
REALTOR
317-363-2646
License Number: RB14045319
jamieballrealtor@gmail.com
Shannon Gilbert
Owner of The Gilbert Group
317-565-7044
License Number: RB14037650
shannongilbertrealtor@gmail.com
Steve Jackson
Loan OfficerSteve is a seasoned veteran in the mortgage industry. With 26 years of expertise originating mortgage loans, Steve has the knowledge and experience to find his clients the best possible loans and solutions to get things done. He prides himself in communicating effectively to his clients and agents to insure that the transaction goes smoothly.
Ruoff Home Mortgage is the #1 purchase lender in Indiana. Customer service is Ruoff’s number one priority closely followed by our fast, efficient, professional process.
Steve graduated from Indiana University with a degree in Business/Finance. He grew up in Indianapolis and has resided in Fishers for the past 20 years. He is a father of two children, a daughter in college and son at Fishers High School. Steve is the Branch Manager of the Fishers Ruoff office.
Dwayne Thompson
Loan OfficerBorn and raised in central Indiana, Dwayne resides in Fishers with his wife and daughter. Dwayne is an honorably discharged U.S. Navy veteran (1991-1995), and holds a Bachelors Degree from Indiana University (2002), and a M.B.A. from Indiana Wesleyan University (2011).
Dwayne originated residential mortgage loans in Indiana since 1998, and has over 2,000 satisfied clients. Recognized among his peers as one of the top mortgage loan originators in the Indianapolis area, He has been awarded the Five Star Mortgage Professional award the last 6 consecutive years, which is presented to less than the top 2% of mortgage loan originators in the state of Indiana.
Dwayne adheres to the theory that success is dependent on his ability to build long-term relationships with clients and referral sources. With 100% of his business being referral-based, He strives to deliver excellent customer service and attention to detail on every transaction to further cultivate relationships and continues earning trusted referrals.
In today's fast paced mortgage environment, with seemingly never-ending government regulation and program guideline changes, Dwayne has the experience, expertise and knowledge to insure clients have a smooth and successful mortgage experience.
Kyle Benedict
Senior Loan OfficerKyle is a proud resident of Hamilton County who was raised in Fishers, IN and a graduate of Ball State University. After marrying his wife, Ashley, and starting a family, Kyle got into the industry in 2013 and quickly became a top-producing loan officer, helping countless individuals and families with their house purchase or refinance goals.
Customer service is a way of life at Fairway. Not only are we dedicated to finding the best rates for our customers, but we also offer some of the fastest turn times in the industry. Our goal is to act as your trusted advisor, providing highly personalized service and guiding you through every step of the loan process. It’s all designed to exceed your expectations, guarantee your satisfaction, and earn your trust.
Understanding that clear communication and open availability are vital to a smooth transaction, Kyle dedicates himself to every client, leaving them with an outstanding customer experience from start to finish with an emphasis on technology, extensive loan products, and national strength with hometown service.
Dexter Hinkley
Loan OfficerAfter graduating from Ball State University in 2011, Dexter immediately started his professional career at the largest locally owned event security and guest services company in the state of Indiana. It was there he learned the importance of relationships in business and the attention to detail required to make clients truly happy.
During his time there he worked his way up to Executive Vice President before deciding to make a career change. His drive to keep clients happy through building long-lasting personal relationships, and the attention to detail required to do so, are his two biggest attributes he plans to carry over into the mortgage business. Dexter looks forward to working with
Jon Dages
Loan Officer
Jon is a graduate of Butler University (2008, B.S. Finance) and Ball State University (2015, MBA). He was a student athlete (baseball) during his time at Butler University. After graduating, he joined a local mortgage company and started his career as a loan originator.
Throughout Jon’s career, he has been a top producing loan originator. He was designated a Five Star Mortgage Professional in 2020, 2021, & 2022. In addition, in 2020 & 2021 he was awarded a Top Mortgage Originator by Scotsman Guide.
Jon has been married to his wife (Lauren) for 8 years. They are raising their son (Liam) and nephew (Jaiden). In his free time, Jon enjoys spending time with his family, reading, golfing, and watching his favorite teams (Butler Bulldogs, Indianapolis Colts, and Boston Red Sox).
