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About


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The Gilbert Group M
ission Statement:

"Create an empowering environment for our team through commitment, accountability and
training so that WE can service our HOME OWNERS in a way that creates raving fans."
 
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Shannon Gilbert is dedicated to customized real estate marketing and service excellence. Whether you are buying or selling a home, interested in new construction or foreclosures, you will benefit from a more personalized approach and marketing strategies tailored to meet your specific needs.

Ranked in the top 25 agents in the state of Indiana, her knowledge and experience can help you more effectively achieve your real estate goals. Shannon sells homes all over the Indianapolis area with a strong focus in Hamilton County. She started her real estate journey in 2009 and in 2014 she formed The Gilbert Group. Over the years many agents have had the opportunity to train under The Gilbert Group, but two agents have truly emerged as leaders. Dawna Ridgeway, fresh into real estate, joined in 2016 with Jamie Ball following in 2017. Working side by side for over 6 years they are now known in the industry as a team that produces results for not only their clients but also their fellow agents. The team is supported by Addison Altum, who runs the back end of the business, an in-house stager and a full marketing staff. This has allowed them to dedicate more time to market research and strategic online marketing for their listings.

Shannon has a passion for technology and a knack for staying ahead of the curve in the real estate market. Her expertise in the industry helped her become the TOP MIBOR agent for lowest days on market in 2020 at 17 days.  She ranks high in customer services across all of the most popular real estate platforms. Her client reviews reveal her personable nature, strong industry/area knowledge and quick response time.

 

Personal facts about Shannon: Originally for Northwest Indiana, she graduated from Purdue University and moved to the Indianapolis area settling down in Boone County. In 2009 she built a home in Noblesville, staying there until 2012 before she put down roots in Fishers. As a single mom of two girls, Grace and Claire, her life is always busy and on the go. Her kids are active in organized sports in Fishers and she loves to be a part of the community. You may see her walking around town with her two Vizsla's, Chance and Cooper. She has a passion for life, with family and career being her main focus.

Featured Agents

Dawna Ridgeway

REALTOR

317-607-3916
License Number: RB15000431
dawnaridgewayrealtor@gmail.com

As a realtor serving the Indianapolis metropolitan area, Dawna specializes in coaching buyers and sellers to meet all of their real estate needs. A native from Pittsburgh, Dawna moved to the Indianapolis area in 2006, claiming Fishers, Indiana as her home. In 2015 Dawna, her husband Gabe and her two daughters, Carlyn and Piper, built a new construction home in Noblesville. Joining The Gilbert Group, one of the top ranked real estate teams in Indiana, in December of 2015, she has worked her way up to their top performing agent. Navigating her clients through the real estate process with open communication, strong negotiation skills, and industry knowledge are just a few of the reasons her clients love working with her. Dawna specializes in all facets of the real estate industry from guiding first time buyers, to serving buyers and sellers in the luxury market. Her passion for making her clients' dream home come true is one of a kind. Dawna will tell you she loves the business of real estate and it will show in every step she takes with you in the process.

Jamie Ball

REALTOR

317-363-2646
License Number: RB14045319
jamieballrealtor@gmail.com

Jamie Ball launched her real estate career in 2012 after leaving IBM & the corporate world. Joining the Gilbert Group in 2017 Jamie has emerged as a top performing agent. Jamie works diligently with her clients to ensure their next transition is as seamless as possible. With extensive knowledge of the local real estate market and continuously analyzing unique trends, Jamie is able to assist her clients successfully in navigating through the many challenges buyers & sellers face today. Encompassing stellar negotiation and mediation skills, Jamie’s clients are always represented with a sincere fiduciary responsibility. Whether you're a first time home buyer, considering a downsize or new construction, Jamie is committed to helping you through your entire real estate journey. Her mission is providing a commitment to ethics and client service. Outside of real estate, Jamie loves spending time with her children Carter, 21 and Tatum, 18. She also loves traveling and enjoys attending outdoor concerts in the summer.

Shannon Gilbert

Owner of The Gilbert Group

317-565-7044
License Number: RB14037650
shannongilbertrealtor@gmail.com

Shannon Gilbert is dedicated to customized real estate marketing and service excellence. Whether you are buying or selling a home, interested in new construction or bank owned properties, you will benefit from a more personalized approach and marketing strategies tailored to meet your specific needs. Ranked in the top 25 agents in the State of Indiana, her knowledge and experience can help you more effectively achieve your real estate goals. Working with Highgarden Real Estate to sell homes in Carmel, Fishers, Noblesville, Westfield, Zionsville and Geist she consistently comes in on top. In 2014 Shannon formed The Gilbert Group. Currently she has two full time marketing and administrative team members and seven full time real estate agents. This has allowed her to dedicate more time to market research and strategic online marketing. She has created a one of a kind process to effectively list homes to gain more exposure on line in less time netting her sellers more money than they dreamed possible. She has a passion for technology and a knack for staying ahead of the curve in the real estate market. Her expertise in the industry has gained her multiple industry awards and continues to put her in the top 1% of all agents in the state. Shannon is highly ranked in customer services across all of the most popular real estate platforms. Her client reviews reveal her personable nature, strong industry/area knowledge and quick response time. The Gilbert Group, known for making dreams come true one home at a time, pride themselves on making lasting relationships not transactions.
Preferred Lending Partners
Lender Page
Steve Jackson

Steve Jackson

Loan Officer
NMLS# 131239
Direct: 317.590.6629

Steve is a seasoned veteran in the mortgage industry. With 26 years of expertise originating mortgage loans, Steve has the knowledge and experience to find his clients the best possible loans and solutions to get things done. He prides himself in communicating effectively to his clients and agents to insure that the transaction goes smoothly.


Steve graduated from Indiana University with a degree in Business/Finance. He grew up in Indianapolis and has resided in Fishers for the past 20 years. He is a father of two children, a daughter in college and son at Fishers High School. Steve is the Branch Manager of the GVC office.

Dwayne Thompson

Dwayne Thompson

Loan Officer
NMLS# 201440
Direct: 317-588-3810
12242 East 116th St
Fishers, Indiana 46037

Born and raised in central Indiana, Dwayne resides in Fishers with his wife and daughter.  Dwayne is an honorably discharged U.S. Navy veteran (1991-1995), and holds a Bachelors Degree from Indiana University (2002), and a M.B.A. from Indiana Wesleyan University (2011).

Dwayne originated residential mortgage loans in Indiana since 1998, and has over 2,000 satisfied clients. Recognized among his peers as one of the top mortgage loan originators in the Indianapolis area, He has been awarded the Five Star Mortgage Professional award the last 6 consecutive years, which is presented to less than the top 2% of mortgage loan originators in the state of Indiana.

Dwayne adheres to the theory that success is dependent on his ability to build long-term relationships with clients and referral sources.  With 100% of his business being referral-based,  He strives to deliver excellent customer service and attention to detail on every transaction to further cultivate relationships and continues earning trusted referrals.

In today's fast paced mortgage environment, with seemingly never-ending government regulation and program guideline changes, Dwayne has the experience, expertise and knowledge to insure clients have a smooth and successful mortgage experience.

Kyle Benedict

Kyle Benedict

Senior Loan Officer
NMLS# 1227503
Cell: 317.250.9617
10150 Lantern Road Suite 110
Fishers, IN 46037

Kyle is a proud resident of Hamilton County who was raised in Fishers, IN and a graduate of Ball State University.  After marrying his wife, Ashley, and starting a family, Kyle got into the industry in 2013 and quickly became a top-producing loan officer, helping countless individuals and families with their house purchase or refinance goals. 

Customer service is a way of life at Fairway. Not only are we dedicated to finding the best rates for our customers, but we also offer some of the fastest turn times in the industry. Our goal is to act as your trusted advisor, providing highly personalized service and guiding you through every step of the loan process. It’s all designed to exceed your expectations, guarantee your satisfaction, and earn your trust.

Understanding that clear communication and open availability are vital to a smooth transaction, Kyle dedicates himself to every client, leaving them with an outstanding customer experience from start to finish with an emphasis on technology, extensive loan products, and national strength with hometown service. 

Dexter Hinkley

Dexter Hinkley

Loan Officer
NMLS# 1581287
Direct: 317-579-9483
Cell: 317-459-8065
8465 Keystone Crossing Suite 145
Indianapolis, IN 46240

After graduating from Ball State University in 2011, Dexter immediately started his professional career at the largest locally owned event security and guest services company in the state of Indiana. It was there he learned the importance of relationships in business and the attention to detail required to make clients truly happy. 

During his time there he worked his way up to Executive Vice President before deciding to make a career change.  His drive to keep clients happy through building long-lasting personal relationships, and the attention to detail required to do so, are his two biggest attributes he plans to carry over into the mortgage business. Dexter looks forward to working with 
you, and making your mortgage experience a great one.

Jon Dages

Jon Dages

Loan Officer
NMLS# 60801
Direct: 317-810-0410
Cell: 317-439-7313
3815 River Crossing Parkway, Suite 100
Indianapolis , IN 46240

Jon is a graduate of Butler University (2008, B.S. Finance) and Ball State University (2015, MBA).  He was a student athlete (baseball) during his time at Butler University.  After graduating, he joined a local mortgage company and started his career as a loan originator.

 

Throughout Jon’s career, he has been a top producing loan originator.  He was designated a Five Star Mortgage Professional in 2020, 2021, & 2022.  In addition, in 2020 & 2021 he was awarded a Top Mortgage Originator by Scotsman Guide.

 

Jon has been married to his wife (Lauren) for 8 years.  They are raising their son (Liam) and nephew (Jaiden).  In his free time, Jon enjoys spending time with his family, reading, golfing, and watching his favorite teams (Butler Bulldogs, Indianapolis Colts, and Boston Red Sox).

AGENT RESUME
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The Gilbert Group
Shannon Gilbert
8800 North Street Suite 111
Fishers, IN 46038
317-565-7044

The source of the Licensed Listings is BLC® listing service. The Licensed Listings are confidential information of BLC® listing service. The BLC® listing information is provided by the Metropolitan Indianapolis Board of REALTORS® from a copyrighted compilation of listings. The compilation of listings and each individual listing are © 2023 Metropolitan Indianapolis Board of REALTORS® All Rights Reserved. The information provided is for consumers’ personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. All properties are subject to prior sale or withdrawal. All information provided is deemed reliable but is not guaranteed accurate, and should be independently verified.
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